1. Order Cancellation:
Orders can be cancelled within 12 hours of purchase or before dispatch, whichever is earlier.
To cancel an order, please contact our support team at +91 93242 32656 or email us at [insert email] with your order details.
2. Refund Eligibility:
Refunds are only applicable for defective, damaged, or wrongly delivered items.
To request a refund, you must notify us within 3 days of receiving the product and provide valid proof (images or video).
Products must be unused, in original packaging, and returned with all components.
3. Refund Process:
Once we receive and inspect the returned item, your refund will be processed within 7–10 working days to your original payment method.
4. Non-Refundable Items:
Customized or bulk orders.
Items returned without original packaging or in used condition.
Orders cancelled after dispatch.
5. Return Shipping:
In case of wrong or defective product delivery, return shipping charges will be covered by us.
For cancellations or change-of-mind returns, the customer will bear the return shipping cost.